24th March 2020
Notice to all our valued customers
Due to the advice of the UK government on 23rd March 2020, and with the volume of construction sites around the UK that have already informed us they are now closed or closing, and the closure of merchants and supply outlets from today, we have no option but to suspend all planned installation work. This suspension will remain in place until we are advised otherwise, and our supply chain has re-opened.
In these unprecedented circumstances we have to prioritise the health, safety and welfare of our colleagues, and of your own colleagues.
Therefore, as of close of business today, 24th March 2020, we will be unable to attend to any planned installation works, until further notice.
We will be in touch as soon as we are able, to reschedule your appointment.
During this period we will have a very limited number of personnel working from home to deal with any emergencies.
In the event of an emergency please:-
- Email [email protected]
- Call our out of hours number on 07860 850078.
For everything other than an actual emergency call our 0800 number and a technical engineer will be available in normal working hours to try to assist your enquiry, Be patient please when contacting us.
We will still be able to deal with email only enquiries for new projects on our [email protected]
You will not be able to make telephone calls to our sales department
You will not be able to call our design department regarding a project that is in hand.
Customers who may have been dealing with an individual member of staff by email WILL NOT NOW GET ANY RESPONSE TO EMAILS. You Should send your email to [email protected] and please be patient whilst waiting for our response
You will not be able to call our project planning department that deals with the allocation of our engineers.
You Should send your email to [email protected] and please be patient whilst waiting for our response
Thank you for your understanding.
Freephone: 0800 028 9911
Alternative Tel: 0115 998 7391
Fax: 0871 266 8911
E-mail: [email protected]
SERVICE AND PROJECTS
Telephone: 0800 028 9911
Fax: 0871 266 8911
Click this link to see :-
Information on dealing with our company during the coronavirus outbreak.
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