Fire Sprinkler Servicing


Servicing is a vital requirement to ensure that your fire suppression system will perform as expected in the event it is called upon to do so.

Currently the British Standard BS9251:2021 (fire sprinklers) and BS8458:2015 (water mist) recommends that a fire system is serviced by a competent person on a regular basis.

We would suggest this should be done no less than once every 12 months.

Remember, depending on the use of the property, there could be a legal requirement for the system to be serviced, tested and certified on an ongoing basis. If you are a landlord, as an example, you must ensure you do this as there could be serious implications:-

Legislation

Failure to maintain life safety equipment that did not activate could result in criminal proceedings under The Regulatory Reform (Fire Safety) Order 2005 England and Wales or The Fire Safety (Scotland) Regulations 2006.

engineer servicing fire sprinkler system
All our Fire Sprinkler Servicing packages include:-

  • Annual Service visits which can last up to 45 minutes
  • We will perform a visual inspection of all sprinkler heads
  • Check the workings of your ATACS system (if applicable)
  • Conduct a flow test
  • Take a pressure reading of the installation
  • Test the alarm system
  • Test the pump (if applicable)
  • Inspect the condition of the tank (if applicable)
  • Check and test electrical and valve components
  • Update your copy of the Service Record (if present)
  • Certificate of Servicing (if system passes all tests & checks)
  • Full Service Report (if system fails, with recommendations)
sprinkler servicing checklist
*Warranty only available on NFS systems and subject to terms and conditions
** Prices vary

Request a Servicing Quotation Estimate

If you would like a Servicing Quotation Estimate, please complete the below form giving as much information as possible.

Servicing Quotation Request Form

Do you have any documentation; drawings or certification?

15 + 5 =

“Very thorough”

We just wanted to pass on that we were very pleased with Dylans visit on Tuesday. He was very thorough in all the checks  and also got to the bottom of a knocking noise that we have been having that has never seemed to get sorted before.

Thanks.
Best regards 

Mr & Mrs B******

Polite, Informative and Tidy

“…please thank the engineer who came out. 

He was a credit to you, polite, informative and tidy. Everything you could want from somebody visiting your property.
 
Kind Regards
Ruth

Very Impressed

“Kione has been this morning and serviced our fire sprinkler system.
 
We were very impressed throughout by his professionalism and conduct etc. 
 
Thank you for having scheduled him on our job, it was much appreciated. “
 
M

Fantastic Engineer

All fixed and engineer has just left.

Got to tell you he was fantastic. Explained the system to me again and the reasons for the fault which he’s filing in his report.
Great job.
Best regards
J*** O****

Thanks for the service

I just wanted to email to say thanks for the service, you and the team are providing , its so good to have clear calling cards and certificates as requested. 
Thanks again.

H.B. – Derby Homes

Very professional

“Just wanted to thank you for organising a service for our system this morning.
Gareth attended at the times quoted in your email and it was lovely to have him in the house very well presented and very professional explaining his role and how the system operates.
Gareth answered our numerous questions and he was a credit to your organisation and we just wanted to convey our thanks and appreciation.

Kind regards

K*****”

Helpful and polite

I spoke with a lady called Lesley when I first called your company who could not have been more helpful or polite so wanted to mention that she is a credit to your business.
 
Ms Doke

Professional Manner

Just wanting to let you know how pleased we were with your engineer this morning. Ben
 
Firstly for having the courtesy to let us know he was running a bit late. So many companies don’t do that but it makes such a difference to the client.
 
And secondly for completing the service callout in such a professional manner.
 
Thank you
Kathleen 

Outstanding Customer Service

I have just had the service from Dylan. His professionalism and customer service were outstanding and I will certainly be using you henceforth.

Thanks very much.
Trevor

Impressed with commitment.

Just wanted to let you know that Dylan and his partner were at our house this morning to do the Annual Maintenance on the sprinkler system.

They were almost 30 minutes earlier than their original ETA they gave me last week…impressive!!! Very few firms are on time these days, never mind being early.

They both wore masks, were friendly but professional and courteous. We were impressed then with his level of commitment but he surpassed himself this morning.

K. Armstrong

Very Impressed

Thank you for organising the recent sprinkler pump service.  Pete and I met your team on site and were very impressed with them and the way they represented your company.

Mr Waterman

Positive Attitude

“Dylan was thoughtful, efficient and had really positive attitude towards his job. His knowledge was superb and he was a real credit to your business.”

M. Power

Contact


SERVICE DEPARTMENT
Telephone: 0800 028 9911
Fax: 0871 266 8911
E-mail: [email protected]

Request a Call Back for Sprinkler Servicing


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