We list below a random selection of some of the comments we have received from our customers over the years.
Very Respectful
I would like to thank both you (Gareth) and Dylan for promptly arranging to come out on both occasions and help us resolve the issue in a timely manner. On both times you were here for a good couple of hours at least, but you didn't leave until the system was fixed....
Timely and professional
Just a note to say that the visit went well. Engineer was good and all carried out in a timely and professional manner. Look forward to receiving the new certificate of compliance. A PDirector
Very Professional
Just a quick email to give some feedback on our service today. The two young men were very professional and extremely friendly and informative so thought I would let you know. Thanks K** G***
“Very thorough”
We just wanted to pass on that we were very pleased with Dylans visit on Tuesday. He was very thorough in all the checks and also got to the bottom of a knocking noise that we have been having that has never seemed to get sorted before. Thanks.Best regards Mr &...
Polite, Informative and Tidy
"...please thank the engineer who came out. He was a credit to you, polite, informative and tidy. Everything you could want from somebody visiting your property. Kind Regards Ruth"
Great at communicating
On another note would just like to give some positive feedback about the team that come down here. The guys are professional and have been great at communicating with us on site. From a site perspective, having labour on site which is knowledgeable and, willing to...
Very Helpful
" I would just like to add the team you sent here are fantastic and are doing a good job, very helpful." D*** C****** Site Manager
Good dealing with Nationwide
Thanks for sorting and it was good dealing with Nationwide throughout the project. Thanks D** B***ham - MM Ltd
Very Impressed
"Kione has been this morning and serviced our fire sprinkler system. We were very impressed throughout by his professionalism and conduct etc. Thank you for having scheduled him on our job, it was much appreciated. " M
Pleasure to have on site.
"Just wanted to say engineer that attended was very professional – Pleasure to have on site." Cheers A**
Really Neat Job
"We had your team back last week to complete the final commissioning of our sprinkler system. Nick did a really neat job connecting up the valve set in the garage, so I'm really pleased with everything. Best Regards M***"
Professional Job
"Can I say what a professional job Dylan did this morning. Very Pleased. Thanks" S*** C*******
Excellent
" Nick and your other installers have been excellent and have made minor changes without any fuss" JD - Project Manager
Fantastic Engineer
All fixed and engineer has just left. Got to tell you he was fantastic. Explained the system to me again and the reasons for the fault which he’s filing in his report.Great job.Best regardsJ*** O****
Great Lads!
"I was with the lads earlier, they are great lads." RegardsR*****"
Project ran very smoothly.
After completing a successful handover on Monday, I would just like to say a personal thanks to you all for making it happen. The project ran very smoothly throughout, all subcontractors and the Rose project team worked very well together to reach the programme dates...
Thanks for the service
I just wanted to email to say thanks for the service, you and the team are providing , its so good to have clear calling cards and certificates as requested. Thanks again. H.B. - Derby Homes
Absolutely Wonderful.
Hey all, We would like to thank you and the team, the gentlemen that carried out the works were absolutely wonderful and very helpful. M**** N**** (BSc Hons) | Site Manager
Refreshing professionalism
I have had a team of Nationwide's fitters on site completing the first fix works for my project over the past 2 days. I just wanted to pass on some feedback that I was really impressed by Nick and his colleagues' attitude towards quality and making sure the work is...
Very professional
"Just wanted to thank you for organising a service for our system this morning.Gareth attended at the times quoted in your email and it was lovely to have him in the house very well presented and very professional explaining his role and how the system operates.Gareth...
Helpful and polite
I spoke with a lady called Lesley when I first called your company who could not have been more helpful or polite so wanted to mention that she is a credit to your business. Ms Doke
Professional Manner
Just wanting to let you know how pleased we were with your engineer this morning. Ben Firstly for having the courtesy to let us know he was running a bit late. So many companies don’t do that but it makes such a difference to the client. And secondly for...
Ace!
"Your Lindsey and Owen were ace! We definitely would like them back to finish once we’ve closed-up and have the water mains installed." T Mellor Avondale Developments
“Get the job done” Attitude
"Could I just say a huge thank you to all at Nationwide, from the moment the order was placed to the completion of the works; the whole process was made easier with the input of both the office and site staff. The guys who undertook the 1st fix (Nicky and Lindsay)...
Breath of Fresh Air
"Can I just pass onto the following, your Engineers were an absolute breath of fresh air; we have had a lot of contractors turn up to site, and have been utter ar$eholes, where we have had to report them to their management/employers, your guys were absolutely...
Chuffed to Pieces
"Thank you all for your tremendous amounts of help and guidance, I am absolutely chuffed to pieces! Many thanks, Shelly"
Outstanding Customer Service
I have just had the service from Dylan. His professionalism and customer service were outstanding and I will certainly be using you henceforth. Thanks very much.Trevor
Installers were excellent.
" Your installers were excellent. Very nice, very accommodating and professional and worked hard to complete the job within a day." Paul
Impressed with commitment.
Just wanted to let you know that Dylan and his partner were at our house this morning to do the Annual Maintenance on the sprinkler system. They were almost 30 minutes earlier than their original ETA they gave me last week…impressive!!! Very few firms are on time...
Fantastic
To date our experience with you guys has been very good...Your engineer Matt, who incidentally has been fantastic, showed me exactly what works were required and highlighted that it was very simple for him to do upon his return. Mr Roberts
Very Impressed
Thank you for organising the recent sprinkler pump service. Pete and I met your team on site and were very impressed with them and the way they represented your company. Mr Waterman
Positive Attitude
"Dylan was thoughtful, efficient and had really positive attitude towards his job. His knowledge was superb and he was a real credit to your business." M. Power
Great Job
For the record I'd like to pass on my thanks for the work you did yesterday at Oxford Street and in particular the service provided by your Dylan, he did a great job and in my opinion is a credit to your company. Kind regards,Terry
Great Service, very nice man
Thank you very much - great service yesterday too, very nice man. Madeleine
Credit to your team
He kept me updated as to his arrival time and worked in a polite, amicable and conscientious manner. He must be a credit to your team.
In the right hands.
Sean installed the sprinkler today so I’m just about all set.I just wanted to say I’m really happy with the customer service I received from you all including Sean. It’s incredible what a difference it makes. I was initially quite frustrated at the...
Professional and Polite
Your team completed their first fix install yesterday evening and all seems in good order. I was very happy with your team leader Mark, who was both very professional as well as polite, which is always a good combination to have on any site. Many thanks – Kerim
Most Professional
We had our sprinkler system serviced on Wednesday 22nd August. Unfortunately, we didn't ask the young engineer for his name. However, we just wanted to let you know that he carried out the work in a most professional way. He arrived on time, explained what he was...
Recommended To All Landlords
Many thanks for everything. Your company has done a very professional job, staff and Engineers were very helpful it was a pleasure to deal with and I will be recommending your company to all landlords I know again many thanks Kind regards Mr Bxxxxx Yxxxx
Very helpful
"I just wanted to thank you for getting back to me so quickly this morning and sorting the appointment out, it was very helpful to me. Best wishes, Katharine"
A credit to your company
"Thanks for the visit from Sean. He is a credit to your Company"
Friendly and informative
"Please accept and pass on my compliments to your engineers who attended today. Very professional, friendly and informative - a credit to themselves and your company. Rgds Neil"
Friendly and professional
"Just a quick email to say that the team you sent today are a lovely, friendly and professional bunch – a real credit to your organisation"
Polite and knowledgeable
"I have just had our sprinkler service completed and I must bring to your attention how impressed I was. Dillon was extremely polite and knowledgeable. He answered all my questions thoroughly and nothing was too much trouble. He is a credit or your company. Please...
Innovations
"Thanks for taking the time to take my call the other day to discuss our proposed installation. We are 4 to 6 weeks away form needing sprinklers and we will be asking your company to do the work especially with your in-house innovations like the triangular tanks you...
Helping with project
"Thanks for helping me out with our project. We got our plumber to install sprinklers but when he realised that he had no qualifications to support his claim that the sprinklers would work the building control officer refused to accept his installation. This is...
Professional Service
"Thank you Lesley. A professional service as ever from Nationwide." T.M of Thomas Callum Associates.
Attentive and Procative
"Thanks for delivering on this project so quickly and progressing the work so efficiently. As you know the project was a most urgent requirement for an existing theatre of warfare and our mission has gone extremely well. Your company’s input has greatly contributed...
More than pleased.
"We have been more than pleased with what you have done for us thus far – so you will be our first point of contact for this type of work in the future whenever required." J. W of Morris Care Homes PLC
Polite and Conscientious
"Just dropping you a line to say that I was really impressed with Mick, he worked very hard and was extremely polite and conscientious throughout." Chadwick / Dryer architects
Good Reports
"Nearly everywhere I go (at least, doing talks for BAFSA) I'm getting good reports about Nationwide Fire Sprinklers Ltd. These have come from building control people, customers and other building professionals. The latest one was re a project in Carlisle. Keep up the...
Professional Job
"Thanks for your professional job on our project in Winchester. We will certainly be specifying your company on our future projects where sprinklers are needed. Linda Brown RIBA. (architect)
Expert Knowledge
"We will be placing our order with your company and we are impressed by your expert knowledge compared to the others we contacted and your prompt attention. You certainly showed us you know much more about your job than your competitors" Philip B.
Pleasant to have on site.
"Just wanted to email to say how happy we are with the first fix. You guys did a great job and were pleasant to have on site." Melvyn P.
Speedy Reply
"Thanks for your speedy reply Keith, we deal in light hazard products. Much appreciated" Jan S
Nothing was too much trouble
"David is an asset to your company. He was helpful and nothing was too much trouble for him”. Above All loft conversions
Great Job!
"Many thanks for the great job!" Sean B. Nottinghamshire
Excellent team
"Just wanted to let you know that I was very impressed with your installation team. They were punctual, amiable, helpful, swift, tidy and an all-round excellent team. I would definitely use you again and recommend your company to others." Chris B.
Speed and Efficiency
I just wanted to write and thank you for the speed and efficiency of work that was carried out today. Please thank your team on my behalf - they were very pleasant and we were very impressed with their tidying at the end!" Emma P. of London
Excellent Customer Service
"If all our building work had been so easy to organise, so clearly quoted, so fast and so flexible, we would be very happy customers indeed! Well done Nationwide - a lot of other companies could learn from your effective time management, excellent customer service and...
Extremely Efficient
"Further to a conversation with an extremely efficient young lady in your office I attach hereto initial plans for a proposed terrace of 5 No 3 bed houses for a quotation." Graham C. of Herts.
Truly Professional Job
Firstly, may I compliment your engineers for a truly professional job. Whilst on-site they were polite, respectful of our home, tidy and pleasant and I would have no hesitation in recommending Nationwide to anybody who is looking to have a sprinkler system installed....
Professional Company
“Thanks for taking on this job for us at short notice. The local sprinkler company gave us a much lower price than you and the other firm but they just never showed up despite repeated promises and we are now in delay on our contract. In the end, we see it is better...
Good Advice
"My loft conversion specialist and my building control officer have spent months trying to sort out how to overcome our problems and the job has been at a standstill. In the end, they asked me to look into options and I am so glad I came across your company. In 15...
Informative Call
"Thanks for your informative call earlier today. I confirm that we are interested in the installation of a complete system for the address given above. The building is grade 2 listed, 3 stories, 6 apartments and 1 marionette." Leslie - From Cornwall
Competitive Quote
"Thank you for your quotation of £15,800 for the apartments. We had another quote from a company in Scotland which was £73,000 so we expect our client will be selecting you for this small project!” Jonathon in Wales
Opinion greatly appreciated
“Many thanks for your time in helping me with this matter, your opinion is greatly appreciated” Chris Woodward
Helpful, neat and tidy
"Thanks for doing the job so quickly and economically. Your engineers were helpful neat and tidy, and the installation was much easier than we thought it would be. We would certainly recommend you and would use you again” Shane Mather Builders
Breath of fresh air
"Many thanks for your reply. I have to say it is a breath of fresh air that such a company as yours are able to provide a quick and detailed response as you have. Many are too quick just to provide bare-bones info and then answer questions as they arise. I will be...
Poco Coffee
"On behalf of myself and Cliff at Orme Developments Ltd I would like to say a big Thanks to yourself and all the team at Nationwide after the installation of our sprinkler system at Orme Court apartments in Llandudno. This Hotel conversion was our first...
Great Job
"Just a quick email to say that the installation first fix works went very well. Your installer Matt was excellent. He is certainly a very good tradesman, works very hard and efficiently and has done a great job. Very pleased with him, he was very friendly...
Impressive technical support
"Thank you for your prompt attention to our enquiry and the impressive technical support documentation provided." Edmund Watkinson
Good attitude and workmanship
"Jonathan is very happy with the engineers, he states that they were well turned out very efficient well mannered. They have ironed out small issues and got on with the job with no hassle at all and he is very impressed. He says that it is very rare that...
Fantastic
"Just a quick not to say thank you so much for sorting out a maintenance service for you at short notice you have really gone the extra mile in understanding why the speed was so important to us. I also wanted to say thank you very much for sending Sean...
First Class Attitude!
"Whilst writing I must commend your fitters for their first class attitude whilst on site last week. They made a difficult job seem easy!!!" Regards Andy
Efficient and thorough
"Just to say that our service engineer was very pleasant, efficient and thorough. Thanks again." Anna
Excellent
"Excellent. I don't know why we come across so many cowboys when people like you are around! Really appreciate the assistance." David Etherington
Smooth Installation
"The installation went very smoothly last Friday. Please ensure that the management are advised that I thought that Mark Fowler and his two colleagues did an excellent job and are very good ambassadors for your firm." Chris Hook
Great Job
"Your installer Matt was excellent. He is certainly a very good tradesman, works very hard and efficiently and has done a great job. Very pleased with him, he was very friendly and worked really well against the odds." Fred Smith Smith Buildings
Impressed
“I was so impressed with the initial contact and good advice I got from Nationwide, I went to 6 contractors and only Nationwide bothered to make an offer. But as we were so impressed with the professional service we are going ahead with nationwide in any event” Janice...